faq

COVID-19 UPDATES (18th Jun 2020)

Dear Friends,

Really looking forward to seeing you again after more than 2 months!

The well-being of our staff and customers remain our most important consideration and safe management measures had been put in place as such:

๐Ÿ˜ท All staff and customers have to put on their masks at all times. Masks will be made available for those who need it due to certain unforeseen circumstances.

๐ŸŒก Temperature taking and hand sanitization will be done upon entry to our showroom. Our staff will also be taking their temperature twice daily.

๐Ÿงผ We will be sanitizing our showroom daily and high touch surfaces regularly.

๐Ÿคณ All will be required to check-in and out via the SafeEntry application. Manual recording will be done for those who are unable to do so for certain reasons.

โ†”๏ธ Safe distancing have to be maintained within the showroom at all times.

๐Ÿ‘ซ Each customer group should not exceed 5 people and no mixing between groups are allowed.

๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ In the event that our showroom becomes crowded during the peak hours, a safe distancing queue system will have to be implemented.

๐Ÿ—“ All our customers are encouraged to book an appointment with us through our staff, Facebook or Whatapps number if convenient.

๐Ÿ’ป We remain available to support you online through Facebook, email or Whatapps, should you prefer to do your shopping or enquiries remotely.

Thank you in advance for your understanding and cooperation as the fight against COVID-19 is not over yet.

Take care and stay safe!

We will get there.

COVID-19 Safe Precautions for Delivery Team

Our delivery team will be wearing face masks and gloves during our delivery trips.

They will also check their temperature twice daily and sanitise their hands before and after each delivery.

The vehicle cabin of our delivery trucks will be cleaned and disinfected daily.

Thank you for your patience and understanding during this period.